Legal
Data Deletion Instructions
You can ask us to delete your information from MeritFlare and the JobGlow application. This includes your account, job records, photos, captions, and the connection to your Instagram account.
How to request deletion
- Email privacy@meritflare.com with the subject line "Data deletion request."
- In the message, include the email address you use to sign in to JobGlow and the name of the business you work with.
- We may ask you to confirm that you made the request, so that we only delete data for the right person.
Removing the Instagram connection
You can disconnect Instagram in the JobGlow app at any time. You can also remove MeritFlare from your Instagram account directly: open Instagram Settings, then Apps and websites, and remove MeritFlare. Disconnecting removes the access token we store for that account.
What happens next
- We delete your account and associated records within 30 days of verifying your request.
- We delete the photos and files associated with your records from our storage.
- We send you an email to confirm when deletion is complete.
Some records may be kept for a limited time where the law requires it, such as tax or security records. Backup copies may remain for a limited period before they are overwritten.
Questions
See our Privacy Policy for more details, or contact privacy@meritflare.com.